Certified IT & Network Engineering Training: Your Pathway to Becoming an IT Support Specialist
Build a strong foundation for a career in technology. Our certified IT & Network Engineering Training program provides the essential, hands-on skills in hardware, software, and Network Configuration to qualify you for entry-level roles as a job-ready IT Support Specialist in the UK and internationally.
🖥️ Foundational Technical Skills | 🌐 Network Configuration Focus
💡 Prepares for CompTIA A+ | 📍 Practical Training in Leicester/Online
Introduction
The digital economy runs on reliable IT infrastructure. Behind every seamless communication, fast website, and secure system is a skilled IT Support Specialist or Network Engineer ensuring everything functions flawlessly. The demand for entry-level professionals who can troubleshoot hardware, manage operating systems, and understand Network Configuration is constant and growing across every sector in the UK, from small businesses in Leicester to large enterprises. If you are looking for a practical, direct pathway into a stable technical career without needing a four-year degree, IT & Network Engineering Training is the essential first step.
At DiuMitra Academy, we apply our core commitment to clarity, trust, and step-by-step guidance to this vital technical domain. The IT & Network Engineering Program (NET-01) is designed to be the foundational springboard for your entire tech career, aligning closely with industry-recognized certifications like CompTIA A+.
This is intensive, hands-on training. You will move beyond theory to physically (or virtually) assemble a computer, manage an operating system, set up basic networks, and, critically, learn the systematic methodology for troubleshooting common technical problems. We provide the practical skills that transform a beginner into a job-ready IT Support Specialist, capable of tackling real-world problems. Whether you aim to support a local business in the UK or join a global IT team working with sites in India, our certified program provides the technical confidence and foundational knowledge required.
Who Needs IT & Network Engineering Training
The IT & Network Engineering Program is the perfect entry point for motivated individuals with strong problem-solving skills and a desire to work in the technology sector.
Targeting Entry-Level Technical Roles
We specialize in training individuals for these foundational, high-demand career starting points:
- Career Changers and Tech Beginners:
- The Need: Individuals wanting to transition into IT but lack formal training and need a structured, certified program to prove their competence in hardware, operating systems, and networking.
- The DiuMitra Solution: The program starts with PC Hardware and Assembly and builds technical confidence through hands-on labs, preparing students for the CompTIA A+ level of knowledge.
- First-Line Support and Helpdesk Staff:
- The Need: Existing support staff who need to formalize their knowledge, move beyond basic password resets, and gain a deeper understanding of Network Configuration and system management to qualify for Tier 2 roles.
- The DiuMitra Solution: Modules on Operating System Management and Basic Network Infrastructure provide the structured knowledge required for career advancement.
- Small Business Owners and Technicians:
- The Need: Entrepreneurs in the UK or those managing family businesses who need to understand, maintain, and secure their own IT setup efficiently.
- The DiuMitra Solution: The focus on Troubleshooting and System Security ensures they can minimize downtime and manage basic IT needs cost-effectively.
- Example Scenario:If you are a graduate in Leicester looking for your first technology role, this certification proves you have the practical, foundational skills to manage endpoints and solve user issues, making you an immediate asset to any IT department.
Prerequisites
No prior formal IT experience is required. However, a basic comfort with computers (using email, web browsing, file management) and a strong aptitude for solving logical problems are essential for success.
Program Structure: From Component to Configuration
The IT & Network Engineering Program (NET-01) is a systematic, hands-on curriculum that builds technical expertise from the physical components of a PC to the configuration of a small-office network. All modules are delivered Live, focusing on practical skills and systematic troubleshooting.
Basic Level Modules (NET-01: Basic)
We start with the fundamentals, teaching you the anatomy of a computer and the core principles of its operation.
|
Module |
Module Name |
Module Outcome |
Delivery Type |
|---|---|---|---|
|
1 |
PC Hardware and Assembly |
Identify all major PC components, understand their functions, and perform basic assembly/disassembly. |
Live/Lab |
|
2 |
Operating System Management |
Install, configure, and manage modern Windows and Linux operating systems, including file systems and user accounts. |
Live/Lab |
|
Focus: Practical Build. You will learn the technical details required to pass CompTIA A+ hardware sections, gaining the confidence to troubleshoot issues that often stem from physical components or OS misconfiguration. |
Intermediate Level Modules (NET-01: Intermediate)
This is the network core, where the physical components connect, and communication is enabled across the local area network.
|
Module |
Module Name |
Module Outcome |
Delivery Type |
|---|---|---|---|
|
3 |
Basic Network Infrastructure |
Understand network topology, common devices (routers, switches), and the TCP/IP model. |
Live/Lab |
|
4 |
Network Configuration |
Configure IP addressing (static/DHCP), subnetting fundamentals, and troubleshoot basic connectivity issues. |
Live/Lab |
|
Focus: Connectivity and Protocols. Network Configuration is the key skill for any engineer. We ensure you can confidently assign IP addresses, troubleshoot DNS/DHCP failures, and use basic command-line tools (ping, tracert) to isolate network problems. |
Advanced and Expert Level Modules (NET-01: Advanced/Expert)
The final stages focus on real-world IT service delivery, security practices, and professional problem-solving methodology.
|
Module |
Module Name |
Module Outcome |
Delivery Type |
|---|---|---|---|
|
5 |
IT Service and Troubleshooting |
Apply systematic troubleshooting methodology to hardware, OS, and network issues, and manage IT documentation. |
Live/Lab |
|
6 |
System Security and Ethics |
Implement basic security controls (firewalls, anti-malware, permissions) and understand IT professional ethics. |
Live/Lab |
|
Focus: Job Readiness. IT Service and Troubleshooting teaches the soft skills and systematic process needed for a successful helpdesk role. The security module ensures you can protect systems, meeting the growing compliance needs of businesses in the UK and globally. |
The DiuMitra Focus: Practical Troubleshooting Methodology
Our IT & Network Engineering Training is built around one core principle: employers hire IT support staff to solve problems. We move beyond rote memorization to instill a systematic Troubleshooting Methodology that works every time.
The Systematic Approach to IT Support
We teach the six essential steps of professional troubleshooting, moving past guesswork:
|
Problem-Solving Step |
DiuMitra Training Application |
Importance |
|---|---|---|
|
1. Identify the Problem |
Module 5: Training on effective questioning (e.g., “What changed?”) and reproducing the issue. |
Prevents wasted time and addresses the root cause immediately. |
|
2. Establish a Theory |
Modules 1-4: Using knowledge of hardware, OS, and network layers to form probable causes (e.g., “It’s likely a bad driver or a DHCP failure”). |
Requires deep foundational knowledge of all system components. |
|
3. Test the Theory |
Live/Lab: Practice isolating components, testing connectivity with command-line tools, and checking system logs. |
Confirms or denies the theory, narrowing down potential issues efficiently. |
|
4. Establish a Plan |
Module 5: Documenting the solution and deciding on the least disruptive fix (e.g., patching vs. full reinstall). |
Crucial for professional work and minimizing business downtime. |
|
5. Implement Solution & Test |
Live/Lab: Executing the fix and verifying that the user’s issue is completely resolved. |
Ensures a complete fix, adhering to professional standards. |
|
6. Document & Review |
Module 5: Updating knowledge base articles, documenting the resolution steps, and identifying preventive measures. |
Essential for ITIL/ITSM best practices, valued by UK employers. |
Inline Example: A Real-World Network Issue
- A user in your office in Leicester can’t connect to the network. Your Network Configuration (Module 4) and Troubleshooting (Module 5) skills immediately guide you: Is it a physical link issue (Layer 1)? Is the PC getting an IP address (Layer 3)? Is the DNS failing (Layer 7)? You systematically rule out causes using simple tools, quickly identifying the source (e.g., a faulty cable or a rogue static IP setting) and minimizing business disruption.
- This methodical approach is the foundation for further specialization in areas like VoIP or Cybersecurity, proving you have a reliable technical mindset.
Pricing, Certification, and Career Advancement
We provide transparent pricing that reflects the expert instruction, essential lab access, and high job-readiness focus of the program.
How Much It Costs
The investment covers expert instruction, access to virtual lab environments for practical assembly and configuration, and project evaluation.
Basic
Modules 1–2
£395 – £450
- Small group sessions
- Live, interactive delivery
- Expert tutor guidance
Intermediate
Modules 3–4
£495 – £550
- Expanded skill development
- Interactive practice
- Personalized feedback
Advanced/Expert
Modules 5-6
£595 – £650
- High-level mastery
- Specialized tutor expertise
- Capstone project support
Specialist Pathway: Save 15% when booking the Full Program (Basic through Expert) to secure your complete IT & Network Engineering Specialist Certification.
Note: Pricing is indicative and subject to change. The Advanced/Expert level focuses heavily on real-world troubleshooting and service delivery scenarios.
How Long It Takes to Be Job-Ready
This program is designed for rapid career entry:
- Foundational Competence (A+ Level): Requires 6 weeks to master PC hardware and operating system fundamentals.
- Network Specialist Competence: Reaching the end of the Intermediate level (8 weeks) ensures you can configure and troubleshoot a small network.
- Specialist Certification: Completing the full program, including the final Troubleshooting Project and service management training, typically takes 24 weeks (6 months) of dedicated training and lab practice.
Alignment with CompTIA A+
While the DiuMitra certification is issued directly by our Academy, the content covered in the Basic and Intermediate modules is explicitly designed to prepare students for the level of knowledge required to pass the internationally recognized CompTIA A+ certification exam. This dual-focus maximizes your value to employers in the UK and internationally.
FAQs: Technical and Career Details
Conclusion
The path to a rewarding technical career begins with a solid foundation. By choosing DiuMitra Academy’s IT & Network Engineering Program, you are investing in the practical skills, systematic thinking, and certification-aligned knowledge required to become a highly competent and job-ready IT Support Specialist.
Trust us to guide you through the fundamentals and prepare you for your first major role in the ever-expanding world of technology.
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Master the essential hardware, software, and networking skills.
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Disclaimer: The DiuMitra Academy’s IT & Network Engineering Program is an educational advisory service. We are not a testing centre or a legal/immigration provider. Course outcomes depend on learner commitment and attendance.
Contact Our Team
📞 +44-7424863463
📧 info@diumitra.com
🕒 Mon–Sat, 9 AM – 6 PM (UK)
Service area: Leicester, Wembley, London, and UK-wide journeys involving Leicester